Laura graduated from Glasgow University in 1978 with a B. Acc. She then did a post graduate diploma in Hotel and Catering Administration at Hollings, part of Manchester Polytechnic. Entering the hotel industry on the British Transport Hotel management training programme she trained then managed hotels in Glasgow. With family connections in South Africa she headed off to work for Southern Sun. After 6 interesting and informative years, she returned to restaurants in Brighton and Blackheath then joined VisitScotland, when it was still The Scottish Tourist Board. Her role is a bit like that of TV Hotel Inspector Alex Polizzi (minus the swearing, the dangly ear rings and the high heels).